Frequently Asked Questions Home FAQ Beyyru Care Guide Orders & Payments What payment methods do you accept? We accept major credit and debit cards, along with other available payment options shown at checkout. What should I don't receive order confirmation? Please check your spam/junk folder. If you still can’t find it, contact our support team at care@beyyru.com with your payment reference. Shipping & Delivery How long does shipping take? Orders are usually processed within 24-48 hours. Delivery time depends on your location, typically ranging from 3–7 business days. Do you offer free shipping? Yes, we offer free shipping on all prepaid orders above ₹599. A small fee may apply to COD orders. Returns & Refunds Can I return or exchange a product? Yes! If you're not satisfied with your purchase, you can return unopened products within 7 days of delivery. Contact our support for assistance. When will I receive my refund? Once we receive the returned item and verify its condition, refunds are processed within 5–7 business days. Product Usage & Dosage How should I take the capsules or powders? For most products, we recommend 1–2 capsules daily or as advised by your healthcare provider. Dosage instructions are also printed on the label. Can I take multiple supplements together? Our products are designed to work well in combination, but we recommend consulting a doctor or Ayurvedic practitioner for personalized guidance. Ingredient Quality Where do you source your ingredients? All our herbs are ethically sourced from trusted farms across India, ensuring the highest standards of purity and potency. Are your products tested for quality? Yes, every batch undergoes third-party lab testing for purity, safety, and effectiveness. Certifications & Safety Are Beyyru products FDA approved or certified? Our supplements are manufactured in GMP-certified facilities and comply with FSSAI regulations, ensuring quality and safety. Are your products safe for daily use? Absolutely. Our formulations are created by experts using time-tested Ayurvedic principles and are safe for regular use unless otherwise advised. Subscriptions & Auto-Delivery Do you offer a subscription service? Yes! Subscribe to your favorite products and get them delivered monthly at a discounted price—plus, you’ll never run out. Can I cancel or change my subscription anytime? Of course. You can manage, pause, or cancel your subscription anytime from your account dashboard. Account & Login Issues I forgot my password. How can I reset it? Go to the login page and click on “Forgot Password.” You’ll receive an email to reset it within minutes. Can I shop without creating an account? Yes, guest checkout is available, but creating an account makes it easier to track orders and manage subscriptions. Offers & Discounts Do you offer any first-time buyer discounts? Yes! Sign up for our newsletter and get 10% off your first order—plus exclusive access to future offers Can I apply multiple discount codes? Only one discount code can be applied per order, unless otherwise mentioned during special promotions. Contact & Support How do I reach your customer support team? You can email us at care@beyyru.com or use the contact form on our website. We usually respond within 24 hours on business days. What are your customer service hours? Our team is available from Monday to Saturday, 10 AM – 6 PM IST (excluding public holidays).
