Last Updated: August 29, 2026

At BEYYRU, we aim to provide quality products and a smooth shopping experience. This Return Policy explains when products purchased through beyyru.com may be returned, replaced, or refunded.

1. Return Eligibility

Products may be eligible for return or replacement if they are:

• Damaged during delivery
• Defective
• Incorrectly delivered
• Missing from the order
• Received in a condition substantially different from what was ordered

Return requests must generally be raised within 7 days of receiving the order.

Products should remain unused, unopened, and in their original packaging unless the return relates to damage, defect, or incorrect delivery.

2. Non-Returnable Products

For hygiene, safety, and quality reasons, opened or used products may generally not be eligible for return.

Returns may not be accepted for:

• Opened or used products
• Products damaged after delivery due to improper handling
• Products without original packaging
• Products with missing seals or labels
• Products missing components or accessories
• Products returned after the applicable return period
• Products specifically marked as non-returnable

3. Damaged Products

If your order arrives damaged, please report the issue within 7 days of delivery.

We may request:

• Order number
• Photographs of the package
• Photographs of the product
• Shipping label photographs
• Unboxing video, where available
• Description of the issue

4. Incorrect Products

If you receive a product different from the one ordered, notify BEYYRU within 7 days of delivery.

After verification, we may arrange a replacement or refund depending on product availability and circumstances.

5. Defective Products

If you believe a product has a manufacturing defect or other product-related issue, notify BEYYRU within 7 days of receiving the product.

We may request photographs, videos, batch information, packaging details, or other information necessary to investigate the issue.

6. Return Request

Customers should provide the following information when requesting a return:

• Order number
• Name used for the order
• Product name
• Reason for return
• Photographs or videos, where applicable
• Other information reasonably required for verification

Please do not send products back without receiving return instructions.

7. Return Inspection

Returned products may be inspected to verify:

• Product condition
• Packaging condition
• Signs of use
• Damage
• Order details
• Reason for return

Return approval will be subject to the applicable eligibility requirements.

8. Return Shipping

If a return is due to a verified damaged, defective, or incorrectly delivered product, BEYYRU may arrange or reimburse reasonable return shipping costs.

For other permitted returns, applicable return or shipping charges may be borne by the customer or deducted from the refund.

9. Refunds

Approved refunds will generally be processed to the original payment method, where technically possible.

The time taken for the refund to appear in your account may depend on your bank, card issuer, payment gateway, or financial institution.

10. Replacement

Where a replacement is approved, BEYYRU will make reasonable efforts to provide the same product.

Replacement is subject to availability.

If the same product is unavailable, an alternative resolution may be offered.

11. Order Cancellation

Cancellation requests may be accepted before the order is processed or dispatched.

Once an order has been dispatched, cancellation may no longer be available and the applicable return process may need to be followed.

12. Promotional Products

Products purchased using promotional offers, discount codes, bundles, or special campaigns may be subject to additional return conditions.

Any specific conditions will be communicated during the applicable promotion or purchase process.

13. Abuse of Return Policy

BEYYRU reserves the right to refuse returns or refunds where there is evidence of:

• Fraudulent claims
• Repeated or excessive returns
• Product misuse
• Intentional damage
• Tampering
• False information
• Violation of this Return Policy

14. Changes to This Policy

BEYYRU may update this Return Policy from time to time.

Changes become effective once published on the website.

15. Acceptance

By purchasing products through beyyru.com, you acknowledge that you have read and agreed to this Return Policy.